Shipping Policy

We are committed to delivering your order quickly, safely and efficiently.

All orders are carefully packed before dispatch to ensure your products arrive in excellent condition.

Processing Time

Orders are usually processed within 1–2 business days after payment has been confirmed.

During promotional events or peak shopping periods, processing times may be slightly longer.

Estimated delivery times within Australia:

Delivery times are estimates only and may vary depending on your location and courier service.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

You can monitor your shipment using the tracking link provided.

Shipping costs are calculated during checkout based on your delivery location and the size of your order.

From time to time we may offer Free Shipping Promotions on selected orders.

While we work with trusted courier partners, unexpected delays may occur due to:

We appreciate your patience and understanding.

Please ensure your shipping address is correct before placing your order.

We cannot guarantee changes once an order has entered processing.

Orders returned because of an incorrect address may incur additional shipping charges.

If your package arrives damaged or items are missing, please contact our customer support within 7 days of delivery.

Please include:

Our team will work to resolve the issue as quickly as possible.

If your tracking has not updated for an extended period or your parcel appears lost, please contact us.

We will work directly with the shipping carrier to investigate and assist with a solution.

If you have any questions regarding shipping, please contact our customer support team using the Contact Us page.

We aim to respond to all enquiries within 24 business hours.